Description :

1 . New replacement customer's needs ( product shipment within 3 months )

2 . Customers fill RMA application form to apply

3 . Service engineers wanted to race after examination , the products meet the conditions immediately grant management

4 . Customers are required to complete the original packaging defective RMA applications should be sent , together with the company wanted to race

5. Make sure the box clearly marked on the outsourcing quantity , product type when sending

Description :

1 . Products made by the customer service needs, please fill out the customer RMA request form

2 . Race want customer personnel audit

3 . Please customer together with RMA request form and repair products should be sent to the company wanted to race , be sure to send out when marked on the box number and product model .

4 . Please return the customer service reports.

Genius 3 years

★ beginning from the date of shipment from the calculation .

Artificial maintenance fee waiver ★ warranty.

★ outside the warranty period to collect the appropriate parts and labor costs by product category

The following cases are not covered by the warranty :

★ number of products or warranty labels have damaged or does not recognize the situation .

★ damage due to natural disasters or machine storage products caused adverse environmental ,

★ result of human improper use , or changes in the product design without the original appearance of the tournament would like to authorized period.

Description :

1. products made by the customer service needs, please fill out the customer RMA request form

2 . Race want customer service staff audit and registry data

3 . Ask the customer together with RMA request form and repair products should be sent to the company wanted to race , be sure to mark on the outer box and model number when you send

4. RMA staff will be based on receipt of repair items, repair estimate presented to the customer

5 If you do not agree with the maintenance , repair goods will be returned to the customer directly .

6 agrees maintenance, repair after repair products returned by customers think race

7 Please return the customer service report

repair product Send principles :

1 . Repair products must be packed in good condition to prevent damage during transport again

2 . Repair freight paid by the client

3 want to pay the return shipping by race

4 . Repair product packaging must be marked with the number of product models